Frequently Asked Questions

Our mission is simple: to make lab operations easier through reliable, affordable equipment that's built for everyday use. We believe in simplicity, precision, trust, accessibility, and reliability—values that guide every product we offer.

Our equipment is trusted by schools, clinical labs, and research facilities across the country. Each product is designed for real-world performance in classrooms, medical offices, and diagnostic environments.

Browse our products, add items to your cart, and proceed to checkout. We accept all major credit cards and several secure payment options.

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and purchase orders for institutional customers.

Yes. Orders over $300 qualify for free shipping within the continental U.S.

We offer standard shipping (1–3 business days) and expedited same-day shipping for orders placed before 2:00 PM EST. Shipping costs vary based on order size and destination.

Standard orders typically arrive within 1–3 business days. Same-day shipping is available for orders placed before 2:00 PM EST. You'll receive tracking information once your order ships.

Once your order ships, you'll receive a tracking number via email. You can also check order status anytime by logging into your account.

All orders ship quickly from our U.S. warehouse, with most standard deliveries arriving in 1–3 business days. Our U.S.-based support team is available to help with setup, product selection, and troubleshooting.

Yes, most items can be returned within 30 days if they're in original condition and packaging. Certain laboratory products may have special return requirements.

Yes. Our microscopes and centrifuges are engineered for long-term reliability and precision. Models like our Revelation Series microscopes are trusted by over 1,200 labs nationwide for their durable construction and consistent performance.

Yes. Our technical team can assist with setup, troubleshooting, and product questions. Email us at info@labessentials.com for support.

All products include a 1-year manufacturer warranty covering defects in materials and workmanship. Extended warranty options are available for select equipment.